2-4 dages levering

Alle ordre sendes med DAO.

Vegansk & ikke testet på dyr

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Alle vores produkter er vandfaste.

Allergivenlig

Vores produkter er skånsomme & allergivenlige.

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Return policy

Return and exchange rules

At TK Cosmetics, the customer always comes first. If the product you have received does not meet your expectations, please send an e-mail as soon as possible after you have received your package. All unused and unopened items are exchanged or refunded within 14 days. If the item is defective or damaged, please attach a picture of this and we will try to help you as soon as possible.

Here's how you do it:

1. For refund/exchange of an item, please send a request by e-mail to: tkco_smetics@outlook.dk. In the email, you must state the following: your full name, order number, reason for return/exchange and any picture(s) of the item.

Only unopened items are returned. Please note, TK Cosmetics does not cover the cost of return shipping.

2. Once we have received your email and return order, it can take up to 2 working days to process your order. You will receive a confirmation by e-mail when we have received your return order. The money will be returned, with the same payment method you used when ordering the item. You are responsible for ensuring that the package is properly packed. Always remember to save the postal receipt and any tracking number.

The item is returned to the following address:

TK Cosmetics
ATT: Return
Elstedhøj 31, 1. tv
8520 Lystrup

Please note that the refund can take up to 5 working days to process.

Complaint

Our products reflect our brand, which is why we naturally want them to meet your expectations. If you receive a defective or incomplete order, please send an e-mail to: tkco_smetics@outlook.dk with the following information: your full name, order number and picture of the item(s). This must be done no later than 14 days after the delivery date. You will receive a reply by e-mail within 1-2 working days.